Get 20% off this month when you buy any house from us !
Get 20% off this month when you buy any house from us !
Terms and Conditions for Home Querry
Effective Date: 10/10/2024
Welcome to Home Querry. By accessing our website and utilizing our services, you agree to the following terms and conditions.
1. Acceptance of Terms
By using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.
2. Services Provided
Home Querry offers real estate services including property listings, sales, rentals, and representation on behalf of property owners. We strive to provide accurate and up-to-date information but do not guarantee the completeness or accuracy of any property listing.
3. User Responsibilities
Users must provide accurate information when registering or making inquiries. You are responsible for maintaining the confidentiality of your account and password and for restricting access to your account.
4. Intellectual Property
All content on our website, including text, graphics, logos, and images, is the property of Home Querry and is protected by copyright and intellectual property laws. You may not reproduce, distribute, or modify any content without our prior written consent.
5. Limitation of Liability
Home Querry shall not be liable for any direct, indirect, incidental, or consequential damages arising from the use or inability to use our services. We are not responsible for any errors or omissions in the information provided on our website.
6. Indemnification
You agree to indemnify and hold harmless Home Querry and its affiliates from any claims, losses, or damages, including legal fees, arising out of your use of our services or violation of these Terms and Conditions.
7. Governing Law
These Terms and Conditions shall be governed by and construed in accordance with the laws of [Your Jurisdiction]. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts in [Your Jurisdiction].
8. Changes to Terms
Home Querry reserves the right to modify these Terms and Conditions at any time. We will notify you of any changes by updating the effective date. Your continued use of our services constitutes acceptance of the revised terms.
9. Contact Information
For any questions or concerns regarding these Terms and Conditions, please contact us at:
Home Querry
Tank, Area 23, P.O Box 2051, Lilongwe, Malawi
+265 (0) 995 121 499 I +265 (0) 987 207 140
Refund Policy for Home Querry
Effective Date: 10/10/2024
At Home Querry, we strive to provide exceptional real estate services. This Refund Policy outlines the circumstances under which refunds may be issued.
1. General Policy
Due to the nature of real estate services, all fees paid for services rendered are generally non-refundable. However, we understand that certain situations may arise that warrant a review for refunds.
2. Refund Eligibility
Refund requests will be considered under the following circumstances:
- Service Non-Performance:** If we fail to deliver the agreed-upon services as outlined in your contract or agreement.
- Overpayment:** If a payment is processed in error, a refund will be issued for the excess amount charged.
3. Refund Request Process
To request a refund, please follow these steps:
1. Contact Us: Reach out to our customer service team at [Your Email Address] or [Your Phone Number] within 14 days of the payment.
2. Provide Details: Include your name, contact information, the date of the transaction, and a detailed explanation of the reason for your refund request.
3. Review Period: Refund requests will be reviewed within 10 business days. We will notify you of our decision via email.
### 4. Refund Issuance
If a refund is approved, it will be processed using the same payment method used for the original transaction. Please allow 5-10 business days for the refund to reflect in your account.
5. Changes to This Policy
Home Querry reserves the right to modify this Refund Policy at any time. We will notify you of any changes by updating the effective date. Your continued use of our services constitutes acceptance of the revised policy.
6. Contact Information
For any questions or concerns regarding this Refund Policy, please contact us at:
Home Querry
Tank, Area 23, P.O Box 2051, Lilongwe, Malawi
+265 (0) 995 121 499 I +265 (0) 987 207 140
Copyright © 2024 Home Querry - All Rights Reserved.
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